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Water Heater Repair in New Town, ND

Tell us what your water heater is doing, and a licensed contractor who covers Mountrail County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Ten months of cold groundwater and weather that knocks the power out

Your water heater works to heat groundwater for ten months of the year here, September through June. On winter nights that average 4°F, the incoming water is as cold as it gets, and the burner or heating element runs longer to bring it up to temperature. That extra runtime wears on the thermostat and the heating element in an electric unit, or the burner assembly in a gas one.

Mountrail County has seen 21 winter storms and 59 damaging wind events over the past ten years, and across North Dakota 7% of households lost power for at least 24 hours in 2024. When the power goes out, an electric water heater stops heating until it comes back on, and most start up again on their own once it does. If yours does not, or the water never gets hot again after an outage, that points to something inside that needs a look.

4°F
the average winter night, and colder incoming water means longer heating
10 months
September through June, the months homes here need heat
7%
of North Dakota households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
Isometric cutaway illustration of a small house showing interior rooms with furniture, a bathroom vanity, and a cylindrical water heater with piping and a tall flue extending through the roof.
Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $260 a year off hot water for a typical North Dakota home.

  • A heat pump water heater$100 a year
  • An older electric water heater$360 a year

Estimates for a typical North Dakota home, compared with an older unit built to the federal minimum, from EIA household energy data and North Dakota fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
Most often the tank itself has rusted through and is leaking from the inside out. Sediment builds up at the bottom of the tank over years, and it traps moisture against the steel until it corrodes. Once the tank is leaking, it can't be patched or sealed. It needs to be replaced. A drip from the bottom can also come from a loose drain valve or a fitting nearby, so it's worth having a contractor check before assuming the tank is done.
Why won't the pilot light on my water heater stay lit?
The most common cause is a worn thermocouple, the small sensor that tells the gas valve the pilot is burning. When it wears out, it shuts the gas off even though the flame is lit. A dirty pilot orifice or a draft near the pilot can cause the same thing. If you have to relight it more than once, have someone look at it rather than keep relighting it, since a standing pilot that keeps going out is telling you something is wrong.
Can a tankless water heater be repaired?
Yes, most problems with a tankless unit are repairable. A failed igniter, a clogged inlet filter, mineral buildup on the heat exchanger, and error codes from the sensors are the usual causes, and a contractor can diagnose which one it is from the code the unit shows. Mineral buildup is common in hard water areas and usually calls for flushing the unit rather than replacing it. The heat exchanger itself is the one part that's costly enough that a contractor may talk through repair against replacement with you.